Converting a departed employee’s mailbox to a shared mailbox and forwarding it to a distribution group keeps their address alive without handing anyone a second inbox to monitor. Here’s the flow, the four steps, and the one setting to confirm before you close the ticket.
Being a better sysadmin isn’t mainly about learning more tools — it’s about building habits that make you consistent under pressure.
Sometimes the win isn’t a successful install. Sometimes the win is saving a client from spending money on a solution that sounds good on paper — but doesn’t hold up in the real world.